Some Common Business Practices in Thailand
Thailand is a great place to work or to invest in a business. Thais are wonderful, industrious employees who are eager to learn new practices and use the latest technologies. Still, you have to remember that you are in a different country, and the culture of business might be vastly different from your own nation. Here are some things you need to know about the business practices in Thailand.
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First, Thais work normal business hours as in other countries, which is from 8 AM to 5 PM on weekdays. Some companies also require their staff to work half a day on Saturdays. In addition, Thais are more relaxed when it comes to scheduling. Thus, do not be surprised if they are 30 minutes late for an appointment.
During office hours, you are expected to wear business attire. Dress shirts and ties are commonly worn by male employees. Executive level officials don on full suits. Female employees typically put on trousers, blouses, and blazers.
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As for business itself, do not expect negotiations to proceed rapidly even if you have exactly what your prospect needs. That is because many companies need a majority decision from the entire group of top-level executives, a bureaucratic practice that slows things down. Furthermore, Thais tend to doubt the applicability of a product, service, or process. In fact, unless you show them precisely what they want the product to do, they will not believe that a product is useful for them.
Finally, there is the issue of getting paid. Payments may be delayed on occasion; thus, if you are in the exporting business and request an overseas transfer payment, insist on having a letter of credit signed so you would be paid promptly.
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